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Phone: 01325 486 666
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The future of digital marketing: chatbots


How many times have you communicated today on messaging platforms? Plenty we imagine.

Over the last five years, apps such as Facebook Messenger and WhatsApp have seen more usage than traditional social media networks.

Did you know that more than eight billion messages are exchanged daily on Facebook Messenger alone?

The digital marketplace is expanding as you read this blog, and chatbot marketing has become one of the biggest growth opportunities in this space.

Allowing businesses the opportunity to interact with customers 24/7, without human intervention, chatbots are being used across all sorts of sectors for customer service purposes, so why not use them for marketing too?

What are the benefits of using chatbots?

The chatbot revolution truly is in progress.

Do you currently use chatbots? How would you use them to take your digital marketing to the next level? Let us know your thoughts by tweeting us, @harveyandhugo.

 

Related links: Eight reasons why you need to be using Facebook Groups for your business

Who is influencing who? Let’s take a look at social media influencers…

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