The Yarm-based digital agency was enlisted by Heritage Healthcare, which works closely with local authorities, to improve its management system for clients and employees.
The contract, which was worth £8,000 and took four months to complete, allows Heritage Healthcare to regulate and monitor the visits that have been made to clients and to assure quality standards are achieved.
The system, which is already proving successful, uses telecommunications, supplied by dotUK’s sister company Synergy Telecoms, to accurately verify calls made by carers from clients’ homes. An electronic system confirms the call and location and stores the information.
Heritage Healthcare is now at all times aware of the clients that have been visited as well as the work its employees have done.
dotUK founder, Andy Flisher, said: “As Heritage Healthcare is steadily expanding and branching out, it’s great to have been able to ensure the company’s systems are functioning well so they can solely concentrate on the important work they do.
“We are already in discussion about bettering the system even more so by advancing into digital technology and developing a mobile app that scans a barcode at clients’ premises.”
Amanda Jackson, director of Heritage Healthcare, added: “We are extremely pleased with the service provided by dotUK. Andy Flisher has been very efficient in finding solutions to any issues we’ve had. We’re looking forward to working with dotUK further and would highly recommend its services.”
dotUK, which is actively recruiting an apprentice and junior web developer, employs 18 people and offers web, mobile, app and software development from its HQ on Yarm High Street. For more information visit www.dotuk.net