Harvey and Hugo

{Harvey and Hugo}
Business Central, 2 Union Square Darlington,
Phone: 01325 486 666
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Feel the love

“For the strength of the pack is the wolf, and the strength of the wolf is the pack.” Rudyard Kipling

It’s nearing Valentine’s Day, and, as the nation’s thoughts turn once again to romance, The Pack are definitely feeling the love.

At Harvey & Hugo, we’re all about relationships, both with our clients and with each other. Those relationships are key to building a successful brand, but, just like real-life, they need constant nurturing – there’s no taking each other for granted here!

We live by the Kipling quote above; a true team, inspired by and supportive of each other. A bit like Taylor Swift’s squad, but with fewer supermodels.


It’s not all about you

“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”  Dale Carnegie

Our clients are often surprised to learn that they’re not our biggest priority; their target audience is. We want to know what makes them tick – what social media do they use, what events do they attend, what touches their heart?

All too often we find that clients focus on creating the content that they like, and, while it’s true that their beliefs and culture need to be showcased, ultimately they need to create the sort of content that’s going to make their target audience aware of them. Only then will they be able to build that all-important community with a loyal following.


We love our clients

“No relationship in this world ever remains warm and close unless good effort is made on both sides to keep it so.” Eleanor Roosevelt

Maybe this goes without saying, but The Pack really want to be a part of your business, an extension to your in-house team. If you need us, we’re at the end of the phone, or available to pop in for a coffee.

To this end, we want to know everything about your brand. What are your values? What’s your vision? Why do you do what you do? We need to get to the heart of all this so we can effectively communicate it to your audience.

But don’t feel left out – we want to get to know you too, and understand what you want from us. Do you want daily updates, or would you prefer weekly? Can we be part of your WhatsApp group, or is it strictly email?

And don’t worry if you’re more Leonardo DiCaprio than Tom Hanks; our Pay-As-Hugo services offer a variety of flexible, fixed-fee packages to meet your needs, perfect if you’re not a fan of commitment.

“The greatest compliment that was ever paid me was when someone asked me what I thought, and attended to my answer.” Henry David Thoreau

That’s not to say we’ll always agree; while we always take care to ensure the basics are right, of we feel you’re making a mistake, we’ll let you know… diplomatically, of course.


Your biggest fan

 “If a young man tells his date how handsome, smart and successful he is – that’s advertising. If the young man tells his date she’s intelligent, looks lovely, and is a great conversationalist, he’s saying the right things to the right person and that’s marketing. If someone else tells the young woman how handsome, smart and successful her date is – that’s PR.”  SH Simmons.

 A good relationship with the media is vital in PR; as the quote goes, it’s not what you know but who you know. Between us, The Pack know pretty much everyone – and we’ll tell them all about you.

Over the years, we’ve built up strong relationship with the regional media, as well as the trade press in our clients’ target markets. We speak regularly – often daily – and it’s these connections, along with our reputation for quality work, that will get your story to the top of an editor’s list.


Who matters to you?

 “I like to see a man proud of the place in which he lives. I like to see a man live so that his place will be proud of him.” Abraham Lincoln

 Of course, you’re not always going to be communicating outwards; there are plenty of people connected to your own business you need to be reaching.

Your board, your staff, your future employees – these are all people you need to be building relationships with. And if you do, we do too.

We’ll always go the extra mile to make sure everyone feels included, and proud to be associated with your brand – just like we are.


Pack life

 “Motivation comes from working on things we care about. It also comes from working with people we care about.” Sheryl Sandberg

To deliver a great brand-building service, we believe that the team behind it must have be strong. At The Pack, we’re constantly working on our relationship with each other; listening, communicating, supporting. To deliver a strong service, everyone is involved; account managers, executives, writers and videographers – as Pack member Jenn is fond of reminding us, there’s no I in team.

And like all the best relationships, we ensure we have fun too – regular Pack date nights are a frequent fixture of our calendar, and there’s not a day goes by where Pack HQ isn’t filled with laughter.

We love doing what we do and working where we work, and that comes across. As Steve Jobs famously said: “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.”

So forget your Taylor and Burtons, your William and Kates and your Brad and Jens; Harvey & Hugo really are PR’s greatest love story.


We love the buzz of a new relationship; if you do too, we’d love to see how we could work together. Throw us a bone on 01325 486666 or email info@harveyandhugo.com


Related links:

Show Your Social Media Some Love

Would You Date Your Brand?

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