Following unsuccessful meetings with other PR Agencies, I found the professionalism with Harvey & Hugo a refreshing change. I was looking for a company to represent me as I embarked on a national book signing tour. From the moment initial contact was made, I knew Charlotte Nichols and the rest of the team at Harvey & Hugo were in a class of their own. I was contacted by Charlotte herself who returned my call, when I had phoned earlier in the day to see if a meeting could be arranged and we spoke for some considerable amount of time as she wanted to know my back story and what I was hoping to achieve. We arranged a time and date for me to have a one to one chat in person and I was hopeful that it would lead to a strong work relationship. I found Charlotte to be delightful, she did not overwhelm me with figures and possibilities, she stayed with the facts, I had met with several agencies beforehand and all fed me a tale which none ever followed up. Once an agreement and payment was made, the team worked relentlessly to get my story out there. And since then it has been met with a considerable amount of success, through their dedication and hard work I have not only seen articles in print in a variety of newspapers I have been in contact from other news companies as well as appearing on a number of radio programmes. I am kept up to date on a regular basis if a new article is created about myself and the tour by Amy Allum, who I report to if I ever need anything. In conclusion I cannot speak highly enough of the team, who have a strong work ethic which runs through the entire core of the company. Our relationship has grown from strength to strength and I am proud to call them my marketing team.