“We’re very pleased with the coverage The Pack have secured and even more so with the feedback keeping us in the loop. Great work!”
Phil Atkinson, Managing Director, BTS Fabrications
“Since Harvey & Hugo started working with us in October 2017, The Pack have hugely increased our visibility. What has been so important is how Harvey & Hugo has worked with us as part of the team to design and deliver our PR strategy across all mediums.
“Natalie Devonshire, our account manager, has been outstanding. Always on point, she has proactively driven our PR output. She has worked with us as a member of our team and responded without fail to our needs. Alongside her tenacity and her organisational skills she has displayed great creativity. It has been an utter pleasure working alongside her.” – Seth Pearson, director of Darlington Cares
“On behalf of Dogwood Adventure Play, I would like to thank Charlotte and Lizzie for their dedication to our business. From the first meeting with Charlotte, I was given masses of helpful advice and support which really got our business going! When it came to publicising our opening day and we needed a press release, we were certain that Harvey & Hugo would deliver. The result was better than we could have hoped – 16 pieces of press coverage in one month! We loved Lizzie’s writing style and found her creativity and tone to be just what we needed. Thank you to all at Harvey & Hugo!” – Katie Guastapaglia, founder of Dogwood Adventure Play
“We have worked with Harvey & Hugo twice during 2018, firstly for some corporate photos of our business for marketing/website/social media purposes, for which we’ve received some great feedback. We also needed a PR resource to promote an event which again, proved to be very successful. The team are great to work with, professional, yet very approachable with some great creative ideas. We hope to work with them again in the near future and I highly recommend others to do so.” – Julie Turnbull, assistant business manager at The Work Place
“We have been working with Harvey & Hugo for a year now and they really feel very much like part of our team. We have regular creative meetings and these spark great ideas to support our future strategy. Our online presence has increased and engagement levels are as high as we have ever experienced since working with The Pack.” – Caroline Darnbrook, Darlington Building Society Director, Products & Marketing
“Whether it’s an infographic, animation, or brochure you need, the design team at Harvey & Hugo certainly produce assets that are on brief, with creative flair and inspiration. Highly recommend.” – Zoe Brookes, Marketing Director, Mobile Mini
“Harvey & Hugo manages our social media and has been doing a fantastic job from day one. Our business is mainly online and we quickly realised we needed some professional help to ensure our updates remained consistent. H&H has taken the time to fully understand our products and the benefits they provide to our customers and they even research and include interesting facts about our industry. They also have a flexible approach and are able to include reviews, product updates and information when needed. Since The Pack have been managing our social media we have noticed our brand and product awareness has increased and they have freed up a significant amount of our time to work on other areas of the business. We wouldn’t hesitate to recommend them.” – Julia Ansbro, DA Components
“Over the past few years, Harvey & Hugo have really got behind our social media, growing our followers in terms of numbers and engagement across all platforms, as well as introducing us to Instagram. We love their passion for our #MMSpotted campaign. ” Zoe Brookes, Marketing Director, Mobile Mini
“We’ve used the services of Harvey and Hugo for a few years now and we couldn’t be happier. Over the period of working with H&H our media presence and brand recognition has increased significantly. The service we receive from H&H is first class and we wouldn’t hesitate to recommend them.” – James Dale, Partner at Anderson Barrowcliff LLP
“Well done to The Pack. You have secured some great coverage for Punch Robson’s release regarding my appointment and just shows the value of working with professionals in this area.” – Gary Lumby MBE, Consultant at Punch Robson
“We’ve worked with Harvey & Hugo for five years now and we have a fantastic relationship. The Pack’s creativity, attention to detail and fantastic campaign ideas have helped increase awareness of our volunteering organisation. Ultimately this has lead to more volunteers and potential members getting in touch with us to find out more about the opportunities we have to offer.” – Chelsea Johnson, programme officer, Darlington Cares
“We were aware of Harvey & Hugo for some time and were impressed with their work and reputation. We decided in early 2018 that we needed to have a full time PR resource and after an initial meeting we were very impressed with the clarity of their offering and the friendly and jargon-free approach to how they would increase our company profile. Over the past 6 months they have been a joy to deal with. Friendly, humorous, generous and above all professional. We would have no hesitation whatsoever in recommending them to any business.” – Shaun Merifield, technical director, Sapere
“All The Pack at Harvey & Hugo are such a happy team, they are so pleasant and professional to work with. They seem to know exactly what we need as a company and how to achieve it. Thank you all so much and we look forward to a long a successful relationship working with all the team at Harvey & Hugo.” – John Burns, managing director of Diamond Group
“It was a joy to work with Harvey & Hugo to make the Festival of Ingenuity even bigger and better for 2018. The team really took the time to listen to what we needed, then put a massive amount of thought and effort into what became a fantastically fun and creative campaign. The Pack had so much energy and excitement, quickly becoming an extended part of our team which helped us all to work so well together. We were really pleased with the results we gained across press, social media and with visitors on the day and cannot thank them enough for what they did.” – Seth Pearson, director of One Darlington Partnership
“After choosing Harvey & Hugo to run my PR campaign I was hugely impressed with the way the company handled my social media accounts. Lizzie was on point and sharp with her posts, very quickly on board with my way of thinking. Harvey & Hugo is very professional and an easy company to work with.” – John Beamson, founder of Robustours
See more of what John had to say about our work in his video testimonial:
“We would like to say a huge thank you to Harvey & Hugo for stepping in and managing our social media platforms and posting relevant, engaging content. We’re really pleased with the variety of posts that understand our target audiences and have particularly helped increase our following on Instagram. Our Account Manager was always on hand when needed, and kept us up to date with any important information.” – Saks Education
“I feel like in the last few months there’s been a shift in the number of enquiries we get and it’s all down to the marketing we’re doing, massively influenced by the blogs we post, which are written by The Pack. I’m looking forward to exploring the customer journey so we can discover which blogs are most engaged with so we can focus more on these topics.” – Tom Hudson, Marketing Director of RPS Ltd
“Huge thanks go to the team at Harvey & Hugo for their hard work developing the strategy for and launching the Active Durham campaign. They’ve done a great job and have aided the development of the campaign moving forward.” – Active Durham
“Thank you and job well done for all of the hits H&H has achieved for our recent release. Credit where credit is due and I hope to be able to work with The Pack again on further releases in the future.” – Phil Empson, Director of Banking & Finance at Baldwins
“Harvey & Hugo was quick to understand the type content I was looking for and The Pack made a real effort to understand my company, the products and the sports nutrition industry. Natalie comes up with many creative ideas and always delivers work on time, in a positive and efficient way. I wouldn’t hesitate in recommending The Pack.” – Drew Rowley, Owner of React Nutrition
“Over a year ago we decided to hand over the management of our social media accounts to Harvey & Hugo. The Pack spent time getting to know our business and as a result our brand’s profile has been raised, which has, in turn, allowed us to focus on winning new business. The Pack is a safe pair of hands: fast, responsive, professional and affordable.” – Arit Eminue, Director of DiVA Apprenticeships
“We are really pleased to have worked with the Harvey & Hugo Pack. Their communication, flexibility and work ethic was truly outstanding. A friendly and helpful service that would be beneficial to any company and we look forward to working with you again in the near future!” – Libby Clemot-Escobar, Sales & Marketing Manager for TaperedPlus
“I have been working with Harvey & Hugo over the last 12 months and have found their work to be professional, creative and done with a sense of passion. I feel I have found a set of individuals who are able to understand my business and are always looking at ways the brand can be promoted further.” – Dave Beattie, Founder of Rounton Coffee
“Harvey & Hugo delivered two training courses across the North East region to our senior team members, giving them handy hints and tips on how to spot PR opportunities. They gave a clear and concise direction to participants, focussing on what makes the news and the importance of creating the right story angle, to benefit both our clients and the firm alike” – Baldwins Accountants.
“The team at Harvey & Hugo were fantastic to work with. They were creative, efficient and made us feel like the only client they were working with. We knew our campaign was in good hands when we enlisted their services and would highly recommend them.” Silke Oldridge, Marketing & Communications Officer, Connect Tees Valley & Local Motion
“We are really pleased with the coverage our press release has received. Lots of people have commented on it and it has helped to create a buzz along with the other great things happening at the firm.” Vicky Browning, Partner and Practice Director, Archers Law
“The Pack is terrific to work with. They’re knowledgeable, nothing is too much trouble, and they are unfailingly accommodating of our requests. As a company we were a newcomer to the area and Harvey & Hugo have helped enormously with establishing us amongst the business community.” – Nick Williams, Chartered Wealth Manager & North East Branch Manager, Beaufort Securities
“Before starting to work with Harvey and Hugo just over a year ago Oakstone Designs’ marketing was always a bit hit and miss, and very often a complete waste of money. Since working with Charlotte and her wonderful team our marketing strategy is much more coherent, targeted, holistic and, most importantly, effective! We now even have a co-ordinated social media presence, which to my surprise has been effective in bringing people into our showroom. Our experience is that the team at Harvey and Hugo are completely expert at tailoring an effective marketing strategy to match the requirements of each individual business, we’re very happy with the service.” Stephen Kennedy, Founder, Oakstone Designs
“Harvey & Hugo has proven itself to be a very efficient and pro-active PR agency. The Pack has been a pleasure to work with, offering a modern perspective of PR, whilst also understanding and anticipating the direction of how communication platforms are used. The fact that we are still working with Harvey & Hugo now shows just how impressed we were when working on the Smith project together.” – Kyle Giles, Marketing Executive, Smith
“Harvey & Hugo exceeded my expectations with the coverage gained. Not just in a local capacity but also in trade publications which helped Muves to gain some much needed awareness, which as a start-up business was invaluable.” – Olly Lawson, Director & Co Founder, Muves
“Having worked with Harvey & Hugo for almost a year now we have seen a marked increase in our social media presence, developing new and existing platforms. It has proved hugely successful, and our audience has more than doubled in that space of time and continues to grow at a fast pace.” – Lynsey Fanning, Marketing Manager, Cleveland Bridge
“Social media for a medical clinic was never going to be the most thrilling of topics for anyone to have to kickstart, but Harvey & Hugo has done an exceptional job in helping us with our marketing activity. I can speak for my whole team when I say the tools and knowledge The Pack has provided are the reason we can pursue a much stronger social media strategy. Our gratitude is sincere and well-deserved.” – Joshua Myers, Associate Practitioner, HealthHub Clinics.
“We have been clients of Harvey & Hugo (aka The Pack) for only five months and we can already see strong results on our social media campaigns. H&H’s unique blend of fun personality, mixed with indisputable professionalism, is a credit to themselves and any business using the Company’s services. We would highly recommend Harvey & Hugo to any business which is looking to take its social media to the next level.” – Jack Atha, Director, Atha Developments.
“We approached Harvey & Hugo to help us run a digital and social media campaign during National Lorry Week, which is an important event for us to be involved in as a company. Their ideas were fresh and exciting and we were really pleased with the mix of live social media delivered and content created. All the activity helped to promote the NLW campaign and also enhance Mobile Mini’s presence on social media.” – Victoria Cornfield, Marketing Executive, Mobile Mini.
“We approached Harvey & Hugo to help us to create a newsletter which would be sent out to current and prospective clients. We’re extremely pleased with the final product, from the design to the content produced and it’s been great to hear feedback from our customers about the newsletter.” – David Malcolm, Director, Agility Software Ltd.
“RPS has worked with Harvey & Hugo since 2012 and they are a dedicated and professional business to work with. I look forward to continuing building our businesses together over the coming years.” – Thomas Hudson, Marketing Director, RPS Ltd.
“Harvey & Hugo were an absolute pleasure to work with. From the very first meeting they understood exactly our style, approach and aims and they worked so hard to achieve our goals. I was particularly impressed with the results on social media, where our followings grew massively and there was a huge leap in engagement that continued to improve as they worked on our accounts. They were always on hand to help no matter the request or the deadline, and their innovative approach had a fantastic result. Thanks so much to Charlotte and the team for all your hard work – I thoroughly recommend Harvey & Hugo and would absolutely use the team again in the future.” – Sophie Tompkins, Tontine management team.
“We have been really impressed with your support and work on the whole process with us, it has had a great impact on raising awareness and attracting more attention to the awards programme.” – Rachel Kelly, Event Manager, She’s Gott It!
“The team at Harvey & Hugo has worked tirelessly to promote our brand across a range of traditional media, as well as on social media, where our following has grown massively. We could not wish for a more motivated, passionate, creative and committed agency partner and I would highly recommend working with them.” – Stephen Kennedy, managing director of Oakstone Designs.
“We wanted to enter the prestigious Lettings Agency of the Year Awards 2016 so we asked Harvey & Hugo to help us with the application process. We had a tight deadline of just two days to complete a detailed entry form and H&H made themselves available to us, helped us come up with some great answers and wrote them all out for us. We were really impressed with the high standard of work produced under pressure and the support we were given. Thanks guys!” – Michael O’Connor, director of Venture Properties.
“We are very pleased with the results of our continuing work with Harvey & Hugo. The team are very professional, always on message and are masters of getting the tone right. On top of all that, it always feels good to see your company’s name in the press!” – Myk Baxter, managing director of Myk Baxter Marketing.
“Following a two day training course with Harvey & Hugo, I feel so much more confident in the world of social media and PR. Thank you so much Laura for training me, you are fantastic!” – Rhiannon Oates, sales and marketing support at Tyneside Foodservice Limited.
“I am absolutely delighted with the work and coverage achieved thanks to Harvey & Hugo so far. Our company is now regularly told how they see more coverage of us and Harvey & Hugo have played a part in that.” – David Elvis, marketing manager of Agile Group
“We approached Harvey & Hugo to help us with our social media and PR. We were really pleased with the coverage our release received and the whole process was handled in a friendly, professional manner. We have seen an increase in people visiting our website thanks to our improved social media presence and the content is always fresh and keeps in with the tone of our company. Harvey & Hugo are always on hand to help us in any way and we look forward to working with them in the future.” – Paul Curry, managing director of Aero Networks Limited
“Harvey & Hugo were asked to distribute two press releases for my company and I am thrilled with the coverage they were able to generate in both trade and regional publications. The whole experience was handled in a professional manner and I was kept up to date every step of the way. I will definitely use them again next time I have any news which needs shouting about.” – Andrew Knowles, managing director at JAK Inc.
“Three words to describe this company – professional, friendly, fantastic! We can’t thank Harvey & Hugo enough for helping us with our PR, they really do know their stuff! Thanks guys!” – Ben Quaintrell, director of My Property Box
“Harvey & Hugo has been managing my social media account for the last three years. The content is always fresh and keeps in tone with the character of my restaurant. Working with Harvey & Hugo has taken a weight of my shoulders and allows me to concentrate 100% on running my business.” – Colette Farrell, owner of The County.
“You’ve done a really fantastic job of the first H&H produced business club newsletter and we are really pleased with how it looks and the professional level as to how it’s been produced too – Natalie is a great asset to your team.” – Emily Bentley, director of marketing at Tees Valley Business Club.
“We have worked with Harvey & Hugo on two Pay-as-Hugo press releases to date and both times, the coverage they have generated has been fantastic. The whole process was carried out thoroughly and professionally from start to finish and we were kept updated every step of the way. They’re incredible at getting our message to the right places and their Pay-as-Hugo packages are ideal to get started with PR.” – Matt McGough, Owner of Ithica Films.
“Harvey & Hugo’s skills in PR are exceptional and they helped to boost us as a local charity and raise awareness of dyspraxia through great media coverage in a variety of publications. I want to thank their fantastic team for offering excellent customer service.” – Pritthijit Datta, fundraising manager at Roseberry Community Consortium.
“We were thrilled with the campaigns Harvey & Hugo ran for us. They created and distributed both a press release and a newsletter which was the perfect approach for us and helped us secure a few plot reservations.” – Richard Thomas, director at Bloc Group
“Harvey & Hugo’s ace social media package was the perfect tool for generating the awareness that we needed for Radon Awareness Week. We were even credited by the UKRA as the member who did the most to build the profile of the week.” – Aaron Davidson, surveyor at BCS Preservation.
“We had a wonderful experience working with Harvey & Hugo. Our initial consultation was really relaxed and friendly. We were given options that suited our business and once the right package was decided on, we received instant emails regarding what we needed to do. We dealt with Laura for the press who was very prompt at replying to emails and queries and was not afraid to afraid to tell us when something didn’t work, to ensure we got the most out of it. The whole process only took a few weeks to sort out, which was great given the Christmas season was coming up. Overall, I would highly recommend Harvey & Hugo for PR work. They have the right balance of friendliness and professionalism to make the process a very joyful experience.” – Laura Langlands, co-owner, at Heavy Metal Gentleman
“It was amazing to see how once my release was sent out, the coverage went from one publication to another. Thank you very much Harvey & Hugo, you are a great company made of fantastic people!” – Emanuela Fulli, certified coach, at Alia Vis
“We are very pleased with the coverage we received and would like to thank Harvey & Hugo for their help, you guys have done a great job.”
– Michelle Davidson, accounts and office manager at BCS Preservation
“Harvey & Hugo has managed to get some amazing coverage for Star Radio over the last couple of months, also its communication regarding the coverage is first class. We look forward to building on this great partnership!”
– Lesley Boyle, director of corporate, community and education at Star Radio.
“It has been a pleasure to work with you. Your commitment and support for the school has been 100% – and more! I am so pleased to have had you on our team for your encouragement, support, advice and professionalism. Thank you.” – Sally Pelham, Chair of Governors at Polam Hall.
“Thanks so much for the awesome coverage of our release! We’re really pleased with everything!”
– Nick Butler, at Senior Transport Planner
“The media coverage has been absolutely fantastic and the team here are really pleased with all your work, well done!”
– Sarah Spence, PR & Communications Manager, at Business Central
“We were extremely impressed with the amount of media coverage we received and this lead to us having a number of great reviews from critics”.
– Marcus Emadi, Owner of Sir Dukes
“The team at Harvey & Hugo precisely delivered in fact, over delivered on what they had been engaged to do and would have no hesitation in using the team again”. – Emily Bentley, Marketing and Business Development Manager of Evolution LLP (organisers of Big Up Tees Valley)
“A brilliant piece of work and a very reasonable price. We will certainly be using Harvey & Hugo in the future for any PR related support”.
– Abi Smith, at Stuart Hall & Co
“We have been delighted with the results they have produced. We would recommend them to any company that is looking to promote themselves”. – Amy Fair, General Manager at Redcar Racecourse
“I will definitely be using them again and I’ll certainly recommend them to my clients to. Thank you for all your help, you’ve been fantastic”.
– Paul Wakefield, Author of No Excuses No Limits.
“Thank you Hugo and Harvey for all the hard work. Its definitely paying off”. – Jennifer Hadland, at Smiths Gore
“I am more than happy with all of their work and we continue to develop together” – Thomas Hudson, Marketing Manager, at Returnable Packaging Services (RPS Ltd).
“We’re enormously pleased with the work Harvey & Hugo has done for us over the past couple of years and we can’t thank them enough for all their hard work”. – Claire Carter, Operations Director, at Collins Seafoods Ltd
“They go above and beyond what is expected and the team is always on hand to help no matter what the query is and I am extremely happy with the positive results of their work. I will most certainly continue to work with them and highly recommend their excellent work to other businesses”. Thomas Hudson, Marketing Manager at Returnable Packaging Services (RPS ltd).
“Front page of the Journal business section! Again!
Again, very impressed by the company and the team there as individuals”.- Mark Fairlie, at Meridian Delta
“We invited Harvey & Hugo to conduct a Social Media website for us and invited all small businesses in the City Centre. It was both informative and interactive, and I can genuinely say everyone in the room learnt at least one aspect of social marketing they didn’t know before, so it was definitely worth the small investment, and would recommend this training to anyone who wants to reach their target market using these free tools”. – BID manager
“I found the workshop Harvey & Hugo delivered on social media was very useful, as I didn’t realise you could adapt your Facebook page etc with regard to promoting offers, recommendations etc. I also learnt a few more tips with regard to Twitter and I look forward to attending another in the future”. Business owner, The Diner.
“I just wanted to say how much I enjoyed being part of the social media tutorial which Harvey & Hugo conducted. I run a small alternative retail business in Darlington, and although I am not great with computers, I think that as well as a physical shop in our town centre, a strong internet presence is also very vital in these challenging and changing times”. Beryl Hankin, Owner of the Guru Boutique.